Domestic Returns — Australia

We offer store credit or exchanges for change-of-mind returns.

To be eligible, items must be:

• Unworn and unwashed

• In original condition and packaging

• With all tags attached and hygiene stickers intact

• Free from makeup, deodorant, perfume, self-tan, sunscreen or any marks

Once your return is received and inspected, we will issue your store credit or confirm your exchange.

Please note:

• Return shipping costs are the responsibility of the customer

• Original shipping fees are non-refundable

• If an item arrives faulty or damaged, please contact us immediately — we will arrange a replacement or refund where applicable

International Returns

International returns follow the same eligibility standards above.

Please note:

• Return shipping costs are the responsibility of the customer

• Any duties or taxes paid are non-refundable

• Store credit or exchanges only — no refunds for international orders

How to Start a Return or Exchange

Please email hello@shopsisustudios.com with the following:

• Your order number

• The item(s) you’d like to return

• The reason for your return

• For exchanges — the new size/colour you’d like instead

We’ll reply with the next steps and return instructions.